It is that time of the year again when the students line up outside the colleges to get their forms and submit the applications that can change their lives. The admission season is finally here again. Though most of the Universities across the country have made their entire process online and the students have little difficulty in finding answers to their queries, there are always instances when the students need answers.
In order to ensure that the students don't face such adverse situations this year, the UGC (University Grants Commission) has issued a directive to all the universities, asking them to set up a 24x7 admission helpline that can handle the questions that the students might have regarding the admission process.
Jaspal Sandhu, UGC's Secretary, issued a letter to the respective vice chancellors of the University, saying, "With the new academic session to commence soon, it is understood that all universities are getting busy with the process of admission in various programmes of study offered at different levels of higher education. The admission procedure constitutes one of the most significant aspects of institutional functions and can lead to a lot of hassle and confusion for students if not carried out with utmost care and clarity,"
The Universities are further directed to ensure that the entire process in transparent and effective so that the students aren't confronted with any uncalled for hassles.
The secretary's letter further added, "One effective mechanism to check different hurdles in the admission process and to handhold the perspective students is to set up a 24x7 helpline in the university which can attend to queries, doubts, confusions and grievances of students. The universities should establish a helpline at the earliest with the notification on the homepage of their website,"