1) - Responsible for customer relation services , pre sales, post sales documentation management, Possessions & Registries activities.
2) - Maintain the daily post sales collection reports.
3) - Handle all the letters preparation & dispatch to clients
4) - Handle all the documents filing work (e.g. receipt, invoice, allotment letter etc).
5) - Handle customer inquiries, complaints, and payment realted issues.
6) - Addressed customers face-to-face regarding their concerns and produced positive customer feedback after resolving customer complaints
7) - Responsible to maintain daily complain tracker, Daily Feedbacks from clients, coordination among different departments.
8) - Resolving customer complains through E-mails, calls & direct walk-ins.
Mahima Real Estate Pvt. Ltd.
Mahima Group led the way in bringing of innovative era of living, shopping, and amusement to the society of Jaipur since more than two decade. As achievers, we have successfully completed 25 years in construction business.
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